1. About TowingIreland.ie

TowingIreland.ie ("the Platform", "we", "us", "our") is an online vehicle recovery comparison service operated in Ireland. The Platform allows users ("you", "the Customer") to submit tow requests which are then sent to registered recovery operators ("Tow Companies") for quoting purposes.

TowingIreland.ie acts solely as an intermediary platform. We do not provide towing or vehicle recovery services ourselves, and we are not party to any contract formed between a Customer and a Tow Company.

2. Acceptance of Terms

By accessing or using TowingIreland.ie, you confirm that you:

• Are at least 18 years of age
• Have read, understood and agree to be bound by these Terms & Conditions
• Have read and agree to our Privacy Policy
• Are legally entitled to request towing of the vehicle specified

3. The Service — What We Do and Don't Do

We do:

• Receive your tow request and forward the job details to Tow Companies operating in your area
• Facilitate messaging between you and Tow Companies
• Notify you when companies respond
• Pass contact details between you and your chosen Tow Company upon acceptance

We do not:

• Employ, control, or supervise any Tow Company
• Guarantee that any Tow Company will respond to your request
• Guarantee the quality, safety, price, timing or conduct of any Tow Company
• Verify that every Tow Company holds valid insurance (though we endeavour to do so)
• Take any payment from Customers on behalf of Tow Companies
• Guarantee response times or availability

4. Tow Companies Are Independent Third Parties

All Tow Companies listed on or responding through TowingIreland.ie are independent businesses. They are not employees, agents, or representatives of TowingIreland.ie.

The contract for towing services is formed directly between you and the Tow Company at the point you accept a quote. TowingIreland.ie is not a party to this contract and accepts no liability for its performance or non-performance.

You should satisfy yourself that any Tow Company you engage:

• Holds appropriate motor trade and public liability insurance
• Is appropriately licensed and registered
• Has agreed a clear price before commencement of any work

5. Limitation of Liability

To the fullest extent permitted by Irish and EU law, TowingIreland.ie, its operators, employees and agents shall not be liable for:

• Any damage to your vehicle caused by a Tow Company
• Any personal injury arising from the actions of a Tow Company
• Financial loss resulting from the conduct of a Tow Company
• Failure of a Tow Company to respond to or fulfil your request
• Delays, errors or interruptions in the Platform's service
• Loss of data due to technical failures beyond our reasonable control
• Any indirect, consequential or incidental loss arising from use of the Platform

Nothing in these Terms excludes liability for death or personal injury caused by our own negligence, fraud, or any other liability that cannot be excluded under Irish law.

6. Your Responsibilities

When using the Platform you agree to:

• Provide accurate and truthful information in your tow request
• Be available and reachable at the contact details provided
• Not submit false, misleading or fraudulent requests
• Not use the Platform for any unlawful purpose
• Not attempt to circumvent the Platform by contacting Tow Companies directly after initial introduction to avoid using TowingIreland.ie (for paid plans, if applicable in the future)
• Treat Tow Company representatives with respect in all communications
• Cancel any outstanding quotes promptly once you have accepted a quote or no longer need the service

7. Accuracy of Information

We endeavour to ensure the Platform operates correctly, but we make no warranty that it is error-free, uninterrupted or fit for any particular purpose. Quotes received through the Platform are provided by Tow Companies and TowingIreland.ie takes no responsibility for their accuracy.

8. Acceptable Use

You must not use the Platform to:

• Submit requests for vehicles you do not own or have no authority to move
• Harass, threaten or abuse any Tow Company or other user
• Introduce malware, viruses or harmful code
• Scrape, copy or redistribute content from the Platform
• Attempt to gain unauthorised access to any part of the Platform

We reserve the right to suspend or terminate any account that breaches these Terms.

9. Intellectual Property

All content on TowingIreland.ie — including the design, code, text, logos and branding — is the intellectual property of TowingIreland.ie. You may not copy, reproduce or redistribute it without written permission.

10. Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Complaints About a Tow Company

If you have a complaint about a Tow Company's service, you should contact the Tow Company directly in the first instance. If you wish to report serious misconduct to us (such as fraud or dangerous driving), you may contact us at comparemytow@gmail.com and we will consider removing the company from the Platform.

For unresolved disputes you may contact the Competition and Consumer Protection Commission (CCPC) at ccpc.ie.

12. Changes to These Terms

We reserve the right to update these Terms at any time. We will notify registered users of material changes by email. Continued use of the Platform after changes are published constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

14. Contact